Privacy-Policy
Privacy-Policy
Last Updated: 17,10, 2026
At Vision Physiotherapy Center, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request an appointment, or use our physiotherapy and rehabilitation services.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and what choices you may have regarding your information.
By using our website, https://visionphysiotherapy.com/, you acknowledge that you have read and understood this Privacy Policy
- About Vision Physiotherapy Center
Vision Physiotherapy Center provides physiotherapy, rehabilitation, and related healthcare services through our clinic locations and other service channels.
Our current locations include:
Uttara Branch
House-42, Lake Drive Road, Sector-07, Uttara, Dhaka-1230
Phone: +880 1932-797229
Banani Branch
House No- 6, Road No- 01, Chairman Bari, Banani, Dhaka-1213
Phone: +8801760-636324
For general privacy-related questions, you may contact us at:
Email: info@visionphysiotherapy.com
Phone: +880 1932-797229 - Information We May Collect
Depending on how you interact with our website and services, we may collect the following
categories of information.
2.1 Information You Provide Directly
When you contact us, request an appointment, submit a form, communicate with us, or otherwise request our services, you may voluntarily provide information such as:
Full name
Phone number
Email address
Location or address
Preferred appointment date or time
Information included in your enquiry or message
Information you voluntarily provide about your physiotherapy or rehabilitation needs
Please do not submit unnecessary sensitive information through website forms.
2.2 Website and Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Approximate website usage information
Referral or campaign information
Device and browser identifiers where applicable
This information may be used to understand website performance, improve our services, maintain website security, and measure the effectiveness of our marketing. - Health Information
Because Vision Physiotherapy Center provides healthcare-related services, you may choose to provide information relating to your physical condition, symptoms, treatment needs, rehabilitation requirements, or medical history.
We treat such information with appropriate care and use it only when reasonably necessary for purposes such as:
Responding to your enquiry
Understanding your requested service
Scheduling or managing appointments
Providing or coordinating requested services
Communicating with you about your requested care
Maintaining appropriate business and service records
We encourage you to provide only information that is necessary for the purpose for which you are contacting us. - How We Use Your Information
We may use information we collect for legitimate business and service-related purposes, including:
Responding to enquiries
Contacting you about appointments or requested services
Providing and managing our services
Improving our website and user experience
Maintaining website security
Detecting and preventing fraud, abuse, or unauthorized activity
Understanding website usage and performance
Measuring advertising and marketing performance
Improving our communication and service quality
Complying with applicable legal or regulatory requirements
Responding to lawful requests from government authorities where required
We do not use information submitted through our website to make decisions about your eligibility for healthcare services solely through automated processing. - Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small text files stored on your device that help websites remember information and understand how visitors interact with the website.
We may use cookies or similar technologies for purposes such as:
Essential Cookies
These cookies may be necessary for the website to function properly, maintain security, or provide requested website features.
Functional Cookies
These cookies may help remember preferences and improve your website experience.
Analytics Cookies
We may use analytics technologies to understand how visitors use our website, such as which pages are visited and how the website performs.
Advertising and Measurement Technologies
Where enabled, we may use advertising or measurement technologies provided by third-party services to measure the effectiveness of our advertising campaigns, understand website conversions, and improve the relevance and performance of our marketing.
These technologies may include cookies, tags, pixels, scripts, or similar identifiers.
The specific technologies used on our website may change from time to time as our website, analytics, and advertising services are updated. - Google Analytics and Google Services
We may use Google services, such as Google Analytics or other Google measurement technologies, to understand website usage, measure conversions, improve website performance, and evaluate the effectiveness of our marketing.
These services may collect information such as browser information, device information, pages visited, interaction data, and other technical or usage information according to the configuration of those services.
Google may process information according to its own privacy policies and terms.
You can learn more about how Google handles information through Google’s privacy resources. - Google Ads and Advertising Measurement
We may use Google Ads and related Google measurement technologies to advertise our services and measure the effectiveness of our advertising.
For example, when properly configured, Google technologies may help us understand whether a visitor who interacted with an advertisement later completed an action on our website, such as submitting an enquiry or contacting our clinic.
Advertising and measurement technologies may use cookies or similar technologies to help measure website interactions and campaign performance.
Vision Physiotherapy Center does not intentionally use sensitive health information submitted by patients to create or build advertising audiences.
Because our services relate to healthcare, we follow applicable Google Ads restrictions concerning sensitive health interests and personalized advertising.
We do not use patient health information to personally target individuals with advertisements based on a medical condition. - Advertising Choices and Opt-Out Options
You may control or limit certain advertising-related technologies through your browser settings and available privacy controls.
You may also manage personalized advertising preferences through Google’s advertising settings.
Please note that disabling certain cookies or advertising technologies may affect some website functionality or the relevance of advertisements you see. - Your Information and Third-Party Service Providers
We may use trusted third-party service providers to help us operate our website and business.
Depending on the services we use, these providers may assist with:
Website hosting
Website security
Analytics
Advertising measurement
Appointment or enquiry management
Communication services
Technical support
Website performance monitoring
Third-party providers are expected to process information only for appropriate purposes and in accordance with applicable agreements and requirements.
We do not sell your personal information as a commercial data product. - Healthcare and Patient Information
If you become a patient of Vision Physiotherapy Center, additional information may be collected as reasonably necessary to provide physiotherapy, rehabilitation, appointment management, and related services.
Patient information may be accessed only by authorized persons who need the information for legitimate service, administrative, operational, or legal purposes.
We do not use confidential patient information for public advertising without appropriate permission or another lawful basis. - Marketing Communications
If you provide your contact information and request information from us, we may contact you regarding:
Your enquiry
Appointment-related information
Services you have requested
Important service updates
Other information reasonably related to your interaction with us
Where applicable, you may request that we stop sending non-essential promotional communications.
You can contact us using the details provided in the Contact Us section of this Privacy Policy. - Information Sharing and Disclosure
We may disclose personal information only when reasonably necessary for legitimate purposes, including:
Providing requested services
Using trusted service providers
Maintaining website and business operations
Protecting website and system security
Preventing fraud or abuse
Complying with applicable laws
Responding to lawful requests from government authorities
Protecting the rights, property, or safety of Vision Physiotherapy Center, our users, patients, or others
We do not sell or rent personal information to third parties for their independent commercial use. - Links to Third-Party Websites
Our website may contain links to third-party websites, platforms, social media pages, or other online services.
We are not responsible for the privacy practices, security, content, or policies of websites that we do not operate.
We encourage you to review the privacy policies of third-party websites before providing them with personal information. - Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing requested services
Maintaining business and service records
Meeting legal or regulatory requirements
Resolving disputes
Protecting our legal rights
Maintaining security and preventing fraud
The retention period may vary depending on the type and purpose of the information. - Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
For this reason, while we take reasonable steps to protect your information, we cannot guarantee absolute security. - Children’s Privacy
Our website and services are not intended to knowingly collect unnecessary personal information from children.
If a parent or legal guardian believes that a child has provided personal information to us without appropriate authorization, they may contact us using the information below.
If we become aware that we have collected information that should not have been collected from a child, we will take reasonable steps to address and delete the information where appropriate and legally permitted. - Your Privacy RightsDepending on applicable law, you may have rights regarding your personal information, including the ability to:
Request information about the personal data we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Ask us to stop or limit certain communications
Withdraw consent where processing is based on consent
Ask questions about how your information is used
To make a privacy-related request, please contact us using the contact information below.
We may need to verify your identity before completing certain requests in order to protect your information. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website technologies, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically. - Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Vision Physiotherapy Center
Email: info@visionphysiotherapy.com
Phone: +880 1932-797229
Uttara Branch:
House-42, Lake Drive Road, Sector-07, Uttara, Dhaka-1230
Banani Branch:
House No- 6, Road No- 01, Chairman Bari, Banani, Dhaka-1213
Phone: +8801760-636324
Website: https://visionphysiotherapy.com/
Vision Physiotherapy Center is committed to respecting your privacy and handling personal information responsibly.