Last Updated: October 29, 2026
At Vision Physiotherapy Center, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request an appointment, or use our physiotherapy and rehabilitation services.
This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices and rights you have regarding your personal information.
By accessing or using our website (https://visionphysiotherapy.com/), you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. About Vision Physiotherapy Center
Vision Physiotherapy Center provides professional physiotherapy, rehabilitation, and related healthcare services through our clinic locations and online communication channels.
Our Clinic Locations:
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Uttara Branch: House-42, Lake Drive Road, Sector-07, Uttara, Dhaka-1230
Phone: +880 1932-797229
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Banani Branch: House No- 6, Road No- 01, Chairman Bari, Banani, Dhaka-1213
Phone: +880 1760-636324
Privacy Inquiries & Data Contact:
For any privacy-related questions, data updates, or rights requests, you may contact our Privacy Lead at:
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Email: info@visionphysiotherapy.com
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Phone: +880 1932-797229
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of information:
2.1 Information You Provide Directly
When you contact us, request an appointment, fill out a contact form, or communicate with us, you may voluntarily provide personal details including:
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Full name
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Phone number
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Email address
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Location or physical address
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Preferred appointment dates, times, or preferred branch
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Details included in your inquiry message or request
Note: Please refrain from submitting unnecessary confidential medical records or highly sensitive personal documents through general website contact forms.
2.2 Automatically Collected Technical Information
When you visit our website, certain technical and usage information may be collected automatically by our servers and authorized analytics tools:
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IP address and approximate geographic region
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Browser type, language, and version
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Device type, hardware model, and operating system
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Pages visited, time spent on pages, and navigation paths
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Referral source (e.g., search engine or link) and campaign identifiers
3. Handling of Health & Medical Information
Because Vision Physiotherapy Center is a healthcare service provider, you may choose to share health-related information (e.g., physical symptoms, injury history, rehabilitation requirements).
We treat all health-related information with high confidentiality and strictly limit its use to legitimate healthcare and operational purposes:
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Responding to your medical inquiries
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Assessing service suitability and scheduling appointments
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Coordinating care and maintaining administrative records
4. How We Use Your Information
We process and use the collected information solely for legitimate healthcare, service, and administrative purposes:
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Processing and managing appointment bookings and requests
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Providing, maintaining, and improving our healthcare services
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Responding to user inquiries and providing customer support
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Monitoring website performance, security, and usage trends
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Detecting, preventing, and mitigating fraudulent or unauthorized activity
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Complying with applicable legal, regulatory, or administrative obligations
We do not make automated decision-making or profiling choices regarding your eligibility for healthcare services based on website data.
5. Healthcare Advertising Policy Compliance
Vision Physiotherapy Center strictly adheres to Google’s Healthcare and Medicines Policy as well as Personalized Advertising Rules.
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No Sensitive Target Audiences: We do not use sensitive personal health data, medical conditions, or rehabilitation details submitted by users to build remarketing lists, targeted advertising segments, or personalized ad campaigns.
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No Unauthorized Sharing: Patient health details are never shared with third-party advertising networks for their independent commercial use.
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Ad Measurement Only: Third-party measurement tools (such as Google Ads conversion tracking) are used exclusively to evaluate generic website traffic and ad engagement, not to profile individual health conditions.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (pixels, scripts, and tags) to optimize user experience and analyze website traffic.
Types of Cookies We Use:
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Essential Cookies: Necessary for basic website security, structure, and accessibility.
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Functional Cookies: Remember user preferences and enhance navigation.
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Analytics Cookies (e.g., Google Analytics): Help us understand aggregate user behavior, popular pages, and performance bottlenecks.
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Advertising & Measurement Cookies: Help us evaluate campaign effectiveness and website conversion performance in compliance with advertising policies.
Managing Cookies:
You can manage, restrict, or disable cookies at any time through your browser settings. Please note that disabling essential cookies may impact certain website functionality.
7. Third-Party Service Providers
We may share non-sensitive personal information with vetted third-party service providers solely to maintain our digital operations. These services include:
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Website hosting and server maintenance
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Web security and firewall protection
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Data analytics and performance monitoring
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Communication and notification services
All third-party partners are bound by confidentiality agreements and are prohibited from selling or misusing your data.
We do not sell, rent, or trade your personal or medical data to third parties for commercial gain.
8. Data Retention & Security
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, meet legal requirements, resolve disputes, and maintain operational security.
Data Security
We implement appropriate technical, administrative, and organizational safeguards (including secure socket layer/SSL encryption) to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no online data transmission can be guaranteed 100% secure.
9. Your Data Rights & Choices
Depending on applicable privacy regulations, you have rights regarding the personal information we maintain about you, including the right to:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request updates or corrections to inaccurate data.
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Deletion: Request the removal of your personal data, subject to legal record-keeping requirements.
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Opt-Out: Opt-out of non-essential promotional communications or cookie tracking.
To exercise any of these rights, please contact us at info@visionphysiotherapy.com. We may verify your identity before processing sensitive data requests.
10. Children’s Privacy
Our website and online services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided us with personal information without consent, please contact us for prompt deletion.
11. External Links
Our website may contain links to third-party platforms or social media pages. We are not responsible for the privacy practices or content of third-party websites. We encourage users to read the privacy policies of external sites upon visiting.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect updates in our services, technology, or legal requirements. When updates occur, the “Last Updated” date at the top of this policy will be revised accordingly.
13. Contact Us
- Entity Name: Vision Physiotherapy Center
- Trade License No: TRAD/DNCC/079121/2022
- Website: visionphysiotherapy.com
- Email: info@visionphysiotherapy.com
- Central/Uttara Contact: +880 1932-797229, +880 1334942328, +880 1334942336
- Banani Branch Contact: +880 1760-636324
- Uttara Branch Address: House 42, Lake Drive Road, Sector 7, Uttara, Dhaka-1230, Bangladesh
- Banani Branch Address: House No 06, Road No 01, Block F, Banani Chairman Bari, Dhaka-1213, Bangladesh
- Registered Address (Banani): Plot: 25, Point: 11, Road: 11, Block: H, Banani, Dhaka-1213, Bangladesh
