Terms And Conditions

Last Updated: October 29, 2026

Please read these Terms and Conditions carefully before using the website https://visionphysiotherapy.com/ operated by Vision Physiotherapy Center.

By accessing or using our website, requesting an appointment, or contacting us through our digital channels, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website.

1. About Vision Physiotherapy Center

Vision Physiotherapy Center provides specialized physiotherapy, pain management, physical rehabilitation, and allied wellness services in Dhaka, Bangladesh.

Our Clinic Locations:

• Uttara Branch: House-42, Lake Drive Road, Sector-07, Uttara, Dhaka-1230

  Phone: +880 1932-797229

• Banani Branch: House No- 6, Road No- 01, Chairman Bari, Banani, Dhaka-1213

  Phone: +880 1760-636324

2. Medical & Healthcare Disclaimer (Important)

• Educational & Informational Purpose Only: All materials, articles, exercises, and treatment descriptions published on this website are provided strictly for general informational and educational purposes.

• No Doctor-Patient Relationship: Browsing this website, submitting an inquiry, or initiating a message does not establish a formal clinician-patient relationship until an in-person assessment or formal clinical consultation is conducted by our qualified physiotherapists.

• Not a Substitute for Professional Medical Advice: The content on this site is not intended to be a substitute for professional medical diagnosis, clinical advice, or treatment. Always consult directly with our physiotherapists or a registered healthcare professional regarding any injury, pain, or medical condition.

• Emergency Care: Vision Physiotherapy Center does not provide emergency critical medical care. If you are experiencing a severe medical emergency, please visit the nearest hospital emergency department immediately.

• No Guaranteed Outcomes: Vision Physiotherapy Center makes no guarantees or promises regarding specific health, recovery, or treatment outcomes. Results vary per individual depending on clinical conditions and compliance.

3. Appointments and Consultations

• Appointment Requests: Submitting an appointment request through our website forms or WhatsApp does not guarantee that specific slot until confirmed by our customer support or clinic front desk.

• Cancellations & Rescheduling: If you need to cancel or reschedule your therapy session, we kindly ask that you inform us at least 24 hours in advance via call or WhatsApp.

• In-Person Assessment: Therapy programs and modalities are determined solely after a physical assessment of the patient’s individual clinical condition.

• Preliminary Guidance Only: Information exchanged via online messaging, social media, or email is for preliminary guidance only and does not constitute formal medical diagnosis or prescription.

4. Payment and Refund Terms

• Payment for services and advance treatment packages is governed by our official Refund Policy.

• Treatment services already provided/completed are non-refundable. Any unused portion of advance payments is eligible for a refund in accordance with our Refund Policy calculations.

• For full details regarding cancellations, package adjustments, and refund timelines, please read our full Refund Policy.

5. User Conduct & Acceptable Use

When using our website, you agree not to:

• Submit false, misleading, or fraudulent contact information.

• Upload or transmit harmful code, viruses, or disruptive scripts.

• Use our inquiry forms to send unsolicited promotional messages, spam, or commercial advertisements.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, service descriptions, and layout—is the property of Vision Physiotherapy Center and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or copy our materials without prior written consent.

7. Third-Party Links & Platforms

Our website may include links to external platforms, such as social media channels (Facebook, Instagram, YouTube) or Google Maps. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites. Visiting these links is at your own discretion.

8. Limitation of Liability

To the maximum extent permitted by applicable laws of Bangladesh:

• Vision Physiotherapy Center and its staff will not be liable for any direct, indirect, incidental, or consequential damages resulting from your access to, or inability to access, this website or reliance on any general information contained herein.

• We make reasonable efforts to keep website information up-to-date and accurate; however, we do not warrant that the website will always be error-free, uninterrupted, or completely free of technical glitches.

9. Privacy Policy Integration

Your use of our website is also governed by our Privacy Policy and Refund Policy, which outline how we collect, handle, and protect your personal data, as well as manage payment processing and refunds.

10. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in Dhaka, Bangladesh.

11. Modifications to Terms

We reserve the right to revise or update these Terms and Conditions at any time. When modifications occur, the updated date at the top of this page will be revised. Your continued use of the website following any changes signifies your acceptance of the revised terms.

12. Contact Us